Tralee Bay Terms and Conditions

BOOKINGS

Bookings can be made provisionally by: Directly 24hr online go to www.tralee.com

Telephoning 01631 720 255/217 9am - 9pm

Email: Tralee@easynet.co.uk

A provisional booking will only be confirmed after a 25% deposit has been taken.

The balance of payment is required four weeks prior to date of occupation. On receipt of the balance you will be sent an authorisation to occupy which should be presented on arrival. If you do not receive a reply within 10 days of posting please make further enquiries.

PERIOD OF HIRE

The period of hire for caravans is from 4.00pm Saturday to 9.30am the following Saturday. The period of hire for Tralee lodges is from 4.00pm Friday to 9.30am the following Friday. The 4 star Woods and Willows are from 4.00pm Monday to 9.30am For short breaks the same arrival and departure times apply to the days you have booked except by special arrangement. Please phone if your arrival time is after 7.00pm. We regret that for the months of July and August we can only accept bookings for full weeks (Friday to Friday) in the Tralee lodges (Mon to Mon) in the 4 star lodges and Saturday to Saturday in caravans.

ACCOMMODATION OCCUPANCY

The accommodation must not be occupied by more than the stated number of berths. Failure to observe this condition may invalidate the booking. Two person discount is for two people staying only. Extra persons charged at £50 per person. Pets: Pets are welcome but are restricted to designated units. Your pet must never be left unattended. Dogs must be kept on a lead and under control. Owners are asked to place any mistakes in a sealed bag and dispose of them in the main bin compound. Pets are restricted to one large breed or two small per unit.

DIVERS

No dive groups permitted during main season April to October unless by prior arrangement with the booking office. Thankyou.

CANCELLATION INSURANCE

Once the deposit has been paid to reserve the accommodation, no refund will be given if the holiday is cancelled. However for a fee of £21 per unit per week you can insure against loss of holiday money paid due to cancellation. On receipt of due balance for your holiday the insurance becomes valid entitling you to a full refund should you have to cancel. Should you wish to be insured, please fill in the section on the booking form and send the fee with the deposit for your holiday.

Please Note: No insurance is available if a booking is made within 4 weeks of the holiday commencement date.

For full week bookings where possible you may specify a unit number or name. For short breaks we reserve the right to move a booking into a unit of the same standard or better.

WiFi, Tralee Bay Holidays make every effort at all times to provide a wifi connection. However as the broadband is supplied by a third party, we have no control if the broadband provider breaks the connection.

The static caravans do not have a connection but a signal can be obtained at many points around the park (hotspots)